Hospital Operations Manager

NVA General Practice; Young Harris (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual Bonus Opportunity

Health Insurance Benefits

Free Mental Health Benefit Options

401k with Match

Competitive PTO Plan

Continuing Education Stipends

Fair Work-Life Balance

Job summary

NVA General Practice in Young Harris, GA is seeking a dynamic Hospital Manager to lead a multi-million-dollar business, enhancing patient care and exceptional customer service. As a key member of the management team, you'll oversee operational efficiency, manage P&L, and develop a supportive team culture. We're looking for candidates with 3-5 years of managerial experience, preferably within healthcare, retail, or service industries, and a bachelor's degree in business. The position offers competitive benefits, including a bonus opportunity and health insurance.

Qualifications

• 3-5 years of managerial experience, including customer service.
• Experience in a hospital, retail, or service-based industry setting is a plus.

Responsibilities

• Oversee P&L, responsible for hospital performance.
• Collaborate with leadership to identify trends.
• Manage inventory, costs, and payroll.

Skills

Team Leadership

Customer Service

Financial Management

Operational Efficiency

Change Management

Education

Bachelor's degree in business or related field

Job description

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Lake Chatuge Animal Hospital is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Qualifications

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits

• Annual Bonus Opportunity
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance