Hospital Operations Manager

NVA General Practice; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual Bonus Opportunity

Health Insurance Benefits

401k with Match

Competitive PTO Plan

Job summary

NVA General Practice is seeking a Hospital Operations Manager in Austin, Texas to lead their teams and ensure efficient hospital operations. This role involves managing P&L, inventory, payroll, and driving a culture of top-notch patient care.

The ideal candidate should have a bachelor’s degree and 3-5 years of managerial experience, particularly in healthcare or service industries. The position offers benefits like annual bonuses, health insurance, a 401k plan, and a competitive PTO structure.

Qualifications

• 3-5 years of experience in a managerial role.
• Experience in a hospital, retail, or service-based industry settings is a plus.

Responsibilities

• Oversee P&L and hospital performance.
• Manage accounts receivable and inventory.
• Lead hospital team and drive operational efficiency.

Skills

Team leadership

Operational management

Customer service

Financial management

Education

Bachelor's degree in business or related field

Job description

Due to our continued growth, National Veterinary Associates is seeking to hire Hospital Operations Managers to lead practices across the North Austin Area!

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? National Veterinary Associates is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!

Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top‑notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in‑person interaction with clients and employees, regular on‑site attendance is a fundamental requirement for this position.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Qualifications

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits

• Annual Bonus Opportunity
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance