Hospital Logistics & Operations Supervisor

McKesson Corporation; Oklahoma City (OK); On-site; USD 61,000 - 102,000; Full time

Job summary

McKesson is seeking a Hospital Coordinator Supervisor in Oklahoma City to oversee daily hospital services and supply chain activities, leading a team of Hospital Coordinators and ensuring exceptional patient experiences.

You will manage orders, inventory, scheduling, and KPI-based performance while collaborating with sales, logistics, and operations teams. Travel up to 40% is required; a Bachelor's in healthcare administration or related field is preferred.

Qualifications

• Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.
• Bachelor's degree in healthcare administration, supply chain management, business administration, or related field; or equivalent relevant experience.
• 3-5 years of experience in healthcare operations, hospital coordination, supply chain, or logistics.
• Experience with CRM/Salesforce required.
• Strong understanding of hospital operations, inventory management, and healthcare regulatory requirements.

Responsibilities

• Supervise, coach, and mentor a team of Hospital Coordinators, fostering a collaborative, high-performing, service-oriented environment.
• Oversee day-to-day hospital operations, including order intake and processing, inventory coordination, product delivery, returns, and issue resolution.
• Develop and manage team schedules to ensure appropriate coverage and efficient service delivery across assigned hospital accounts.
• Monitor team performance through KPIs, conduct performance reviews, and provide ongoing feedback and development support.
• Act as the primary point of escalation for complex operational or client issues, ensuring timely resolution and customer satisfaction.
• Serve as a key liaison between hospital staff, patients, and internal McKesson teams, including sales, logistics, finance, and operations.
• Identify opportunities to improve workflows, operational efficiency, cost management, and overall service quality.
• Ensure adherence to McKesson policies, industry regulations, and healthcare compliance standards.
• Generate, analyze, and present operational and performance reports, using data to drive continuous improvement initiatives.
• Lead regular team meetings to communicate updates, share best practices, and reinforce performance expectations.
• Participate in client meetings, business reviews, and quality improvement initiatives to strengthen relationships and identify opportunities for service expansion.

Skills

CRM/Salesforce

Hospital operations

Leadership

Data analysis

Microsoft Excel

Communication

Problem solving

Inventory management

Education

Bachelor's degree in healthcare administration, supply chain management, business administration

Tools

Microsoft Office

Job description

McKesson is seeking a Hospital Coordinator Supervisor in Oklahoma City to oversee daily hospital services and supply chain activities, leading a team of Hospital Coordinators and ensuring exceptional patient experiences.

You will manage orders, inventory, scheduling, and KPI-based performance while collaborating with sales, logistics, and operations teams. Travel up to 40% is required; a Bachelor's in healthcare administration or related field is preferred.