Hospital Liaison

externallincarecareers; Mukilteo (WA); On-site; USD 24,000 - 32,000; Full time

Job summary

externallincarecareers is seeking a field-based role to stock and prepare patient equipment, coordinate with case managers, and ensure accurate billing documentation. You will support O2 discharge scheduling and daily setup paperwork while communicating Medicare coverage criteria.

The ideal candidate has a high school diploma or GED with related training and strong communication skills to interact with patients, physicians, and hospital staff on a daily basis.

Qualifications

• High school diploma or GED; 1–3 months related experience and/or training.

Responsibilities

• Stock vehicle daily with equipment, disposables, patient setup paperwork and marketing literature needed for that day.
• Contact all assigned case managers daily to inform them of the visit and potential discharge equipment needs.
• Coordinate with centers on O2 discharges so they can schedule home setup of equipment.
• Understand and communicate coverage criteria to case managers and patients as applicable.
• Complete setup paperwork daily for all equipment delivered.
• Assist with obtaining CMNs and chart notes for billing as requested by center.

Skills

Communication

Medicare knowledge

Billing documentation

Written reports

Public speaking

Math basics

Data interpretation

Education

High school diploma or GED

Job description

Job Responsibilities:

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billing
• Offering $17.13 - $23.00 per hour

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations

Education and Experience:

• High school diploma or general education degree (GED),or one to three months related experience and/or training,or equivalent combination of education and experience

Physical Demands:

The employee must occasionally lift and/or move up to 100 pounds.