Hospital Information Technology Manager*

ARMC Foundation; Colton, Northern (CA, KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Arrowhead Regional Medical Center in Colton, CA, seeks a Hospital Information Technology Manager* to lead a multidisciplinary IT team supporting patient care and hospital operations. You will partner with clinical and administrative leaders to deliver reliable IT services, projects, and governance that align with county strategies.

The role emphasizes staff empowerment, vendor management, security, and continuous improvement to ensure high‑quality technology solutions across enterprise and

Qualifications

• Four (4) years of full‑time equivalent professional experience conducting business systems analysis, technology-based feasibility studies, and managing IT projects in a healthcare environment.
• Bachelor-level coursework in business/IT or related field may supplement experience per substitution rules.
• Education substitution allows up to 30 semester units with additional qualifying experience.

Responsibilities

• Lead IT staff and operations supporting hospital services and organizational needs.
• Oversee enterprise, clinical, and other IT services and solutions.
• Develop and implement technology strategies, priorities, and service improvements.
• Plan and monitor IT projects, resources, timelines, and deliverables.
• Manage budgets, expenditures, and technology resources within areas.

Skills

Leadership

People management

Project management

Vendor management

IT governance

Stakeholder collaboration

Communication

Education

60 semester units in business/public administration/IT

Job description

Arrowhead Reginal Medical Center (ARMC)

Arrowhead Reginal Medical Center (ARMC) is recruiting for Hospital Information Technology Manager* who thrive in a collaborative environment where teamwork, customer service, innovation, and continuous improvement are valued. We are seeking leaders who can empower staff, build strong partnerships, and deliver reliable IT services and solutions that support patient care, hospital operations, and organizational goals. The Hospital Information Technology Manager* manages and leads an IT team in providing technology services and business solutions. The position combines managerial leadership with knowledge of IT operations, service delivery, project management, technology governance, financial and resource management, vendor management, and continuous improvement. Assignments may include enterprise and clinical applications, telecommunications, service desk and end-user services, technology procurement and asset management, information security, or other IT functions.

The Hospital Information Technology Manager* works closely with hospital leadership, clinical and operational departments, County Information Services, vendors, and other partners. The position oversees IT professionals, establishes staffing and resource requirements, manages projects and operational priorities, participates in budget planning and management, monitors staff and service performance, and promotes continuous improvement.

KEY ROLES & RESPONSIBILITIES

• Manages and leads assigned Information Technology staff and operations supporting hospital services and organizational needs.
• Oversees the delivery, support, and continuous improvement of enterprise, clinical, and other IT services and solutions.
• Develops and implements technology strategies, operational priorities, and service delivery improvements.
• Plans, manages, and monitors IT projects, resources, timelines, priorities, and deliverables.
• Establishes staffing and resource requirements and monitors staff performance and productivity.
• Develops and manages budgets, expenditures, and technology resources within assigned areas.
• Builds effective partnerships with hospital leadership, clinical and operational departments, County Information Services, vendors, contractors, and other stakeholders.
• Manages vendor relationships, contracts, and technology services to ensure quality, reliability, and cost-effectiveness.
• Supports technology governance, security, procurement, asset management, and compliance initiatives.
• Evaluates business and operational needs and recommends technology solutions that align with hospital and County strategies.
• Monitors service performance and customer needs and implements improvements to enhance reliability, responsiveness, and customer service.

Official Job Title

Business Applications Manager. For more information, refer to Business Applications Manager job description.

ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state‑of‑the‑art, public/nonprofit, 456‑bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in‑patient behavioral health center. Additionally, ARMC operates five community‑based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacent California University of Science and Medicine (CUSM), the Inland Empire's newest medical school.

EXCELLENT BENEFITS!

To review job‑specific benefits, refer to Summary of Benefits and the Memoranda of Understanding (MOU).

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre‑Employment Process: Applicants must successfully pass a background check and a job‑related physical exam, including a drug test, prior to employment.

Availability: Incumbents may be required to work overtime, irregular hours (including evenings and weekends) and perform recurring on‑call or standby duties as necessary.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.

EXPERIENCE REQUIREMENT

Four (4) years of full‑time equivalent professional experience conducting business systems analysis, technology‑based feasibility studies, and managing Information Technology‑related projects in a healthcare or hospital environment. Qualifying experience may include progressively responsible work involving the analysis, evaluation, planning, implementation, or management of technology systems, solutions, or projects.

Highly Desired: Healthcare Information Technology experience is highly desirable.

SUPERVISORY/LEAD REQUIREMENT

Three (3) years of full‑time equivalent experience as an IT project lead or providing full‑scope supervision to Information Technology professionals engaged in technology operations or business applications/systems. Experience may be concurrent.

EDUCATION REQUIREMENT

Sixty (60) semester or ninety (90) quarter units of completed college coursework from an accredited college or university in business/public administration, Information Technology, information systems, computer science, cybersecurity, healthcare information technology, or a closely related field.

A list of coursework or copies of transcripts must be submitted with the application, unless applicant possesses a Bachelor's degree in a qualifying area. Unofficial transcripts are acceptable.

EDUCATION SUBSTITUTION: Additional qualifying experience may substitute for up to 30 semester (45 quarter) units of education on the basis of one (1) year of qualifying experience for 30 semester (45 quarter) units of education.

CORE COMPETENCIES OF THE IDEAL CANDIDATE

• Leadership and People Management: Lead, develop, motivate, and hold IT teams accountable.
• Customer and Stakeholder Partnership: Build effective relationships with clinical, administrative, operational, technical, and executive stakeholders.
• IT Service and Operations: Manage reliable, responsive, customer‑focused technology services and operations.
• Strategic and Project Leadership: Translate organizational priorities into technology strategies and lead complex technology initiatives.
• Financial and Resource Management: Manage budgets, staffing, vendors, contracts, resources, and competing priorities.
• Risk and Problem Management: Identify, assess, communicate, and address technology, operational, security, and service‑delivery risks.
• Communication: Effectively communicate complex technology issues, recommendations, and priorities to technical and non‑technical audiences.
• Continuous Improvement: Use data, metrics, feedback, and operational experience to improve services, processes, and performance.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA)

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.

Veterans’ Preference

Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process.