Hospital Housekeeper & Porter – Patient Care Support

Yale New Haven Health; New London (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Yale New Haven Health is seeking an Environmental Services Aide to support patient rooms, wards, and common areas in a hospital setting. Daily cleaning and restocking duties are required to maintain a sanitary, safe environment for patients and staff in New London, CT.

The role emphasizes reliable customer service, teamwork, and adherence to department procedures. A high school diploma or GED is preferred, and English proficiency is required to communicate with team members and patients.

Qualifications

• Customer service experience or ability required; cleaning experience preferred.
• Ability to speak and understand English.

Responsibilities

• Provide excellent customer service through interaction with patients, visitors and staff; respond to requests promptly.
• Clean all assigned areas using approved methods and practices.
• Stock areas with paper goods, soaps, and patient supplies as needed.
• Respond to emergency calls as directed by supervisor and policy.
• Attend required staff meetings and complete required training.
• Stock linens on exchange carts and deliver to patient units.
• Operate and maintain equipment used for daily cleaning.
• Use the phone system to operate pagers and software programs.
• Assist with meeting setups as directed by supervisor.
• Collect linens and dispose of trash per guidelines.
• Meet performance expectations for customer service, teamwork, and development.

Education

High School Diploma or GED

Job description

Yale New Haven Health is seeking an Environmental Services Aide to support patient rooms, wards, and common areas in a hospital setting. Daily cleaning and restocking duties are required to maintain a sanitary, safe environment for patients and staff in New London, CT.

The role emphasizes reliable customer service, teamwork, and adherence to department procedures. A high school diploma or GED is preferred, and English proficiency is required to communicate with team members and patients.