Hospital Gift Shop Store Manager — Compassionate Leadership

Lori's Gifts; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and prescription benefits

Paid time off

Legal and commuter benefits

Generous employee discounts

Job summary

Lori’s Gifts in Austin, TX is seeking a Store Manager to lead a compassionate team and deliver exceptional guest experiences. You will supervise daily operations, manage inventory, and partner with hospital guests and staff to reflect our values in every interaction.

The role requires strong leadership, reliable attendance, and the ability to work flexible hours, including evenings and weekends. We offer benefits and discounts to support our mission of comfort and care.

Qualifications

• Minimum 2 years of retail leadership or supervisory experience.
• Strong interpersonal and communication skills.
• Ability to manage inventory and staff scheduling.

Responsibilities

• Lead and motivate a sales-driven team to achieve performance goals.
• Build relationships with hospital partners and respond to feedback professionally.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotional activities to maximize sales.
• Ensure operational excellence through scheduling, compliance, and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.
• Uphold safety, security, and company standards at all times.

Skills

Leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Lori’s Gifts in Austin, TX is seeking a Store Manager to lead a compassionate team and deliver exceptional guest experiences. You will supervise daily operations, manage inventory, and partner with hospital guests and staff to reflect our values in every interaction.

The role requires strong leadership, reliable attendance, and the ability to work flexible hours, including evenings and weekends. We offer benefits and discounts to support our mission of comfort and care.