Compassionate Store Lead — Hospital Gift Shop

Lori's Gifts, Inc.; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Commuter Benefits

Generous Employee Discounts

Job summary

Lori’s Gifts, Inc. is seeking an Assistant Store Manager to help lead a compassionate retail team in a hospital gift shop environment, ensuring guest experiences reflect integrity, empathy, and excellence.

You will oversee daily operations, support merchandising and promotions, and assist in training and coaching staff while ensuring reliable front-line service for patients, visitors, and staff.

Qualifications

• High school diploma or GED.
• Minimum one year of experience in retail, hospitality, or customer service.
• Demonstrated leadership or supervisory experience preferred.
• Ability to lift up to 30 lbs and stand for extended periods.
• Regular and predictable attendance is an essential requirement.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain merchandising standards and support sales growth.
• Monitor inventory levels and communicate restocking needs.
• Follow visual merchandising and promotional guidelines.
• Uphold operational procedures and company policies.
• Accurately process transactions using POS systems; may handle bank deposits.
• Assist in scheduling, training, and coaching team members.
• Independently open and close the store.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Retail experience

Education

High school diploma or GED

Tools

POS systems

Job description

Lori’s Gifts, Inc. is seeking an Assistant Store Manager to help lead a compassionate retail team in a hospital gift shop environment, ensuring guest experiences reflect integrity, empathy, and excellence.

You will oversee daily operations, support merchandising and promotions, and assist in training and coaching staff while ensuring reliable front-line service for patients, visitors, and staff.