Store Manager - Hospital Gift Shop Leader

Lori's Gifts, Inc.; Frisco (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health and prescription benefits

Paid time off

Legal and commuter benefits

Generous employee discounts

Job summary

Lori’s Gifts is seeking a Store Manager to lead a guest-focused team and drive sales in a hospital gift shop setting. You will oversee staffing, training, and store operations while maintaining compassionate service aligned with our values.

The ideal candidate has retail leadership experience, strong communication skills, and a commitment to reliability and guest satisfaction. This role requires adaptability to varied hours and a welcoming, professional environment.

Qualifications

• 2+ years retail experience, with at least 1 year in a supervisory/management role.
• Strong leadership, communication, and problem-solving skills.
• Able to work flexible hours including evenings, weekends, and holidays.
• Regular and predictable attendance is essential.
• Capable of lifting up to 30 lbs and standing for extended periods.
• Experience in specialty or big-box retail a plus.

Responsibilities

• Lead and motivate a sales-driven team to achieve performance goals.
• Build positive relationships with hospital partners and respond to feedback professionally.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotions to maximize sales.
• Ensure operational excellence through scheduling and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.
• Uphold safety, security, and company standards at all times.

Skills

Leadership

Communication

Problem-solving

Team leadership

Flexibility

Attendance

Education

High school diploma

College degree preferred

Job description

Lori’s Gifts is seeking a Store Manager to lead a guest-focused team and drive sales in a hospital gift shop setting. You will oversee staffing, training, and store operations while maintaining compassionate service aligned with our values.

The ideal candidate has retail leadership experience, strong communication skills, and a commitment to reliability and guest satisfaction. This role requires adaptability to varied hours and a welcoming, professional environment.