Compassionate Hospital Gift Shop Store Lead

Lori's Gifts, Inc.; Charlottesville (VA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Commuter Benefits

Generous Employee Discounts

Job summary

Lori’s Gifts, a hospital gift shop retailer, is seeking an Assistant Store Manager to lead a compassionate retail team and ensure guest experiences reflect integrity, empathy, and excellence. You will oversee daily operations, merchandising, and staff development in a patient-centered environment.

Qualified candidates have at least a year in retail or hospitality, possess leadership experience, and can handle lifting up to 30 lbs while standing for long periods.

Qualifications

• High school diploma or GED is required.
• Minimum one year of experience in retail, hospitality, or customer service.
• Demonstrated leadership or supervisory experience preferred.
• Ability to lift up to 30 lbs and stand for extended periods.
• Regular and predictable attendance is essential.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain merchandising standards and support sales growth.
• Monitor inventory levels and communicate restocking needs.
• Follow visual merchandising and promotional guidelines.
• Uphold operational procedures and company policies.
• Accurately process transactions using POS systems; may handle bank deposits.
• Assist in scheduling, training, and coaching team members.
• Independently open and close the store.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Attendance

Staff coaching

Flexibility

Education

High school diploma or GED

Job description

Lori’s Gifts, a hospital gift shop retailer, is seeking an Assistant Store Manager to lead a compassionate retail team and ensure guest experiences reflect integrity, empathy, and excellence. You will oversee daily operations, merchandising, and staff development in a patient-centered environment.

Qualified candidates have at least a year in retail or hospitality, possess leadership experience, and can handle lifting up to 30 lbs while standing for long periods.