Hospital Front Desk: Guest Relations Specialist

College Medical Center; Long Beach (CA); On-site; USD 25,003 - 35,610; Part time

Job summary

College Medical Center in Long Beach is seeking a dedicated Guest Relations Specialist to join their team. This per-diem position involves assisting visitors at the hospital's main entrance and providing exceptional customer service while addressing guest inquiries with professionalism.

The ideal candidate should have at least three years of experience in customer service and demonstrate the ability to communicate effectively in English, with bilingual skills preferred. This role offers a dynamic work environment focused on patient satisfaction.

Qualifications

• Minimum of three years’ experience in a customer-related field.
• One year of Guest Relations experience as a PBX Operator or receptionist.
• Ability to communicate effectively in English.

Responsibilities

• Assist guests with inquiries at the hospital's main entrance.
• Provide courteous phone service to all stakeholders.
• Ensure proper visitor identification for all entrants.

Skills

Customer service

Bilingual English/Spanish

Job description

College Medical Center in Long Beach is seeking a dedicated Guest Relations Specialist to join their team. This per-diem position involves assisting visitors at the hospital's main entrance and providing exceptional customer service while addressing guest inquiries with professionalism.

The ideal candidate should have at least three years of experience in customer service and demonstrate the ability to communicate effectively in English, with bilingual skills preferred. This role offers a dynamic work environment focused on patient satisfaction.