Hospital Front Desk Ambassador - Guest Experience

MHS Brown University Health Taunton; United States; On-site; USD 25,000 - 37,000; Part time

Job summary

Brown University Health at Morton Hospital in Taunton, MA seeks a per diem Visitor Services Associate to welcome all visitors, assist with transportation, and support patients and staff with courteous, responsive service.

You will guide visitors to departments, help move patients in wheelchairs, and address concerns promptly, while upholding the hospital's values of compassion, respect, and excellence in daily interactions.

Qualifications

• Previous strong customer service background preferred.
• Must demonstrate positive attitude and desire to assist customers.
• Previous experience in healthcare environment preferred.
• Ability to work independently and be flexible.
• Maintains professional appearance and demeanor.

Responsibilities

• Welcomes visitors and assists with transportation needs.
• Assists patients into and out of wheelchairs and private vehicles.
• Provides directions and walks visitors to departments.
• Addresses visitor complaints or escalates to management as needed.
• Performs light clerical tasks and supports marketing-related duties.
• Keeps the lobby and waiting areas neat and organized.

Skills

Customer service

Healthcare experience

Independent work

Flexibility

Courtesy

Communication

Education

High School Diploma

Job description

Brown University Health at Morton Hospital in Taunton, MA seeks a per diem Visitor Services Associate to welcome all visitors, assist with transportation, and support patients and staff with courteous, responsive service.

You will guide visitors to departments, help move patients in wheelchairs, and address concerns promptly, while upholding the hospital's values of compassion, respect, and excellence in daily interactions.