Hospital Food Service Associate

2810 Brigham and Women's Faulkner Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Brigham and Women's Faulkner Hospital, Inc. is seeking a Food Service Worker to support hospital dining for patients, staff, and visitors, performing meal assembly, distribution, and service with a focus on safety, cleanliness, and excellent customer service.

The role involves rotating through tray line, cafeteria, and kitchen stations, setting up food stations, delivering patient trays, and maintaining HACCP standards while delivering compassionate care.

Qualifications

• High School Diploma or equivalent preferred; experience may substitute.
• Must be able to read menu items in English.
• Must be able to communicate in English.
• Must be able to juggle multiple tasks in a fast-paced environment.
• Must be able to push trucks and carts with food and supplies.

Responsibilities

• Attend department meetings, in-services, and training sessions as assigned.
• Anticipate and respond to customer needs in a timely and professional manner.
• Maintain the cleanliness of work areas and department equipment.
• Demonstrate a friendly and positive attitude when interacting with patients, staff, and visitors.
• Follow all HACCP food safety standards and hospital protocols.
• Communicate concerns, shortages, or discrepancies to supervisors promptly.
• Support department goals related to operational efficiency and customer satisfaction.
• Work in various roles, including the tray line, cafeteria, and kitchen stations.
• Set up and stock food stations for meal service; assemble and deliver patient trays.
• Clean and sanitize equipment, stations, and floors after each meal period.
• May operate dish machines, trash compactors, and perform general cleaning tasks.
• Prepare supplemental food items for patient tray service.
• Participate in sanitation and cleaning projects as assigned by the manager.
• Assist with the training and cross-training of new and existing employees.

Skills

Customer service

Food safety

Team player

English reading

Education

High School Diploma or Equivalent

Experience accepted in lieu of degree

Job description

Brigham and Women's Faulkner Hospital, Inc. is seeking a Food Service Worker to support hospital dining for patients, staff, and visitors, performing meal assembly, distribution, and service with a focus on safety, cleanliness, and excellent customer service.

The role involves rotating through tray line, cafeteria, and kitchen stations, setting up food stations, delivering patient trays, and maintaining HACCP standards while delivering compassionate care.