Hospital EVS Director: Lead Operations & Patient Experience

Crothall Healthcare; Miami (FL); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is seeking a Director of Environmental Services to oversee housekeeping operations at a 400+ bed hospital in The Woodlands, Texas. You will lead a team of Assistant Directors and Operations Managers and partner with hospital leadership to drive patient satisfaction and facility excellence.

This role emphasizes financial management, budgeting, and cross-department coordination, with a focus on high-quality service and staff development.

Qualifications

• Four year college degree and/or equal related experience required.
• Six years of housekeeping management experience at a healthcare account required.
• Must have the ability to analyze and interpret financial and other data.
• General business acumen.
• Excellent interpersonal skills.
• High customer service and quality attitude.
• Ability to work under pressure and meet established goals and objectives.
• Public speaking skills.
• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.

Responsibilities

• Responsible for department’s financial data and statistics.
• Monitoring of unit expenditures.
• Develops and recommends department operating budget and ensure the department operates within budget.
• Coordinates housekeeping activities with other departments.
• Actively communicates with administration and other hospital departments.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
• Establishes work standards and work flow.
• Establishes and implements policies and procedures for departmental operations.
• Encourages and mentors staff creativity and innovation.
• Ensures compliance with all regulatory agencies.
• Proactive in the achievement of the facility goals and objectives.
• Demonstrates quality leadership in meeting performance plans.
• Reads, develops, and administers Total Quality Management process.
• Develops and maintains job descriptions for department staff.
• Encourages staff to participate in education programs.

Skills

Leadership

Public speaking

Interpersonal skills

Budgeting

Financial data analysis

Time management

Stress management

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Crothall Healthcare is seeking a Director of Environmental Services to oversee housekeeping operations at a 400+ bed hospital in The Woodlands, Texas. You will lead a team of Assistant Directors and Operations Managers and partner with hospital leadership to drive patient satisfaction and facility excellence.

This role emphasizes financial management, budgeting, and cross-department coordination, with a focus on high-quality service and staff development.