Hospital Emergency Communications Operator

Texoma Medical Center; Denison (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Texoma Medical Center in Denison, Texas, is seeking a Telephone Operator to handle emergency calls and codes. You will respond to incoming calls promptly, directing callers to the appropriate line with smooth, clear, and courteous communication.

Requirements include at least 1 year of PBX or customer service experience, hospital experience preferred, and the ability to remain calm and act quickly in emergencies. Fluency in English and solid keyboard/computer skills are essential.

Qualifications

• Requires at least 1 year of PBX or customer service experience, hospital experience preferred.
• Reading and numerical competency.
• Requires the ability to fluently speak and understand English. Must have the ability to perform calmly, competently and quickly in emergency situations. Ability to clearly articulate applicable information in a calm, competent and expeditious manner. Able to consistently handle stressful situations with professionalism and utilizes sound judgement. Must have excellent keyboard/computer skills, hospital experience preferred.

Responsibilities

• The Telephone Operator handles emergency calls and codes. Responds to incoming calls in a timely manner, directs caller to appropriate line demonstrating smooth, clear, and courteous professional communication practices.

Job description

Texoma Medical Center in Denison, Texas, is seeking a Telephone Operator to handle emergency calls and codes. You will respond to incoming calls promptly, directing callers to the appropriate line with smooth, clear, and courteous communication.

Requirements include at least 1 year of PBX or customer service experience, hospital experience preferred, and the ability to remain calm and act quickly in emergencies. Fluency in English and solid keyboard/computer skills are essential.