Hospital Discharge & DME Liaison

externallincarecareers; Mobile (AL); On-site; USD 40,000 - 68,000; Full time

Job summary

externallincarecareers seeks a Liaison to collaborate daily with hospital case managers, deliver and set up O2 portability, nebulizers and small DME at discharge. You will educate on insurance criteria, documentation and available programs to aid patient discharge.

You will stock the vehicle with equipment, contact case managers, and coordinate center scheduling for home setup, while ensuring proper paperwork and CMNs are obtained for billing.

Qualifications

• Excellent communication skills required for daily interaction with patients, physicians and hospital staff.
• Ability to read and interpret safety rules, maintenance instructions and procedure manuals.
• Strong documentation and reporting capabilities for routine correspondence and billing support.

Responsibilities

• Stock vehicle daily with equipment, disposables, paperwork and marketing literature.
• Make rounds to contact case managers at facilities about discharge equipment needs.
• Coordinate with centers for home setup of equipment and scheduling.
• Explain coverage criteria to case managers and patients as applicable.
• Complete setup paperwork daily for all equipment delivered.
• Assist with obtaining CMNs and chart notes for billing.

Skills

Excellent communication

Patient interaction

Documentation

Reading/comprehension

Team coordination

Education

High School Diploma or GED

Job description

externallincarecareers seeks a Liaison to collaborate daily with hospital case managers, deliver and set up O2 portability, nebulizers and small DME at discharge. You will educate on insurance criteria, documentation and available programs to aid patient discharge.

You will stock the vehicle with equipment, contact case managers, and coordinate center scheduling for home setup, while ensuring proper paperwork and CMNs are obtained for billing.