Hospital Discharge & DME Liaison

externallincarecareers; Springfield (MO); On-site; USD 34,000 - 52,000; Full time

Job summary

externallincarecareers seeks a Liaison to coordinate O2 portability, nebulizers, and small DME items for patient discharge. You will educate on insurance criteria, documentation, equipment, and available programs to aid discharge planning.

Daily duties include stocking transport, contacting case managers, ensuring timely home setup scheduling, and collecting required CMNs and chart notes to support billing and reimbursement.

Qualifications

• High school diploma or GED; 0–3 months related experience or training.
• Ability to read and interpret safety rules, operating instructions, and manuals.
• Strong communication and organizational skills.

Responsibilities

• Stock vehicle daily with equipment, disposables, paperwork, and literature for the day.
• Make rounds to contact case managers at facilities to identify discharge equipment needs.
• Coordinate with centers to schedule home setup of equipment for discharges.
• Explain coverage criteria and documentation requirements to case managers and patients.
• Complete setup paperwork daily for all equipment delivered.
• Assist with obtaining CMNs and chart notes for daily billing as requested.

Skills

Excellent communication

Patient interaction

Documentation

Education

High school diploma or GED

Job description

externallincarecareers seeks a Liaison to coordinate O2 portability, nebulizers, and small DME items for patient discharge. You will educate on insurance criteria, documentation, equipment, and available programs to aid discharge planning.

Daily duties include stocking transport, contacting case managers, ensuring timely home setup scheduling, and collecting required CMNs and chart notes to support billing and reimbursement.