Hospital Dining & Nutrition Director

Compass Group USA; Mequon (WI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint, part of Compass Group USA, is seeking a Director of Dining Services for a 60-bed hospital. You will lead food and nutrition operations, including patient dining, retail café, lounges, and catering, with focus on service excellence, efficiency, and patient satisfaction.

You will oversee budget, staff development, quality improvement, and client relationships while ensuring compliance with sanitation standards and safety protocols, fostering continuous department improvement.

Qualifications

• Minimum of three years of direct food service operational management experience within a hospital, senior living, or related healthcare environment
• Associates or Bachelor’s degree in Food Service Management, Food Services Technology, or a related field preferred
• Demonstrated knowledge ofinventory management, purchasing, and food cost controls
• Strong understanding offood and nutrition operations, including quality standards, production, sanitation, presentation, and catering services
• Experience withP&L accountability and/or contract‑managed services preferred
• Provenleadership and supervisory skills, with the ability to coach, develop, and manage teams effectively
• Excellentwritten and verbal communication skills, with the ability to communicate effectively across all levels of the organization, including leadership, clients, customers, and frontline associates
• Strongfinancial and analytical skills, including budgeting, accounting, and performance monitoring
• Proficiency withMicrosoft Office and other computer‑based systems, including email and internet‑based tools
• ServSafe® certification required or ability to obtain upon hire

Responsibilities

• Manages 2 salaried managers and 20 hourly associates in the food and nutrition department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Additional duties as assigned

Skills

Leadership

Supervisory skills

Budgeting

P&L accountability

Food service management

Communication

Food safety

Education

Associates or Bachelor’s degree in Food Service Management, Food Services Technology, or a related field preferred

Tools

Microsoft Office

Job description

TouchPoint, part of Compass Group USA, is seeking a Director of Dining Services for a 60-bed hospital. You will lead food and nutrition operations, including patient dining, retail café, lounges, and catering, with focus on service excellence, efficiency, and patient satisfaction.

You will oversee budget, staff development, quality improvement, and client relationships while ensuring compliance with sanitation standards and safety protocols, fostering continuous department improvement.