Hospital Communications Specialist (On-Call & Emergency)

easyservice; Cincinnati (OH); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Mercy Health is hiring a Telecommunications Operator to manage hospital-wide communications, including telephone, radio, pager, and public address systems. The role involves expediting calls, coordinating on-call teams, and ensuring timely information transfer across departments.

Responsibilities include monitoring alarms, handling emergency codes, and documenting all shift activities. Strong attention to patient privacy and clear communication are essential in this fast-paced, vital support

Qualifications

• Prior telecommunications experience or hospital/medical office familiarity.
• Knowledge of medical terminology.
• Familiarity with hospital operations and on-call processes.

Responsibilities

• Expedite telephone, radio, pager and PA communications across the hospital.
• Coordinate language and sign language interpretation requests.
• Maintain pagers, paging systems and radios; monitor alarms and emergency lines.
• Document calls, track outcomes and notify on-call teams accordingly.
• Assist with hospital directory updates and department communications.

Skills

Telecom knowledge

Medical terminology

Hospital operations

Education

High School Diploma

Job description

Mercy Health is hiring a Telecommunications Operator to manage hospital-wide communications, including telephone, radio, pager, and public address systems. The role involves expediting calls, coordinating on-call teams, and ensuring timely information transfer across departments.

Responsibilities include monitoring alarms, handling emergency codes, and documenting all shift activities. Strong attention to patient privacy and clear communication are essential in this fast-paced, vital support