Hospital Communications Lead: Switchboard & Emergency Ops

Garnet Health Medical Center; Midway Park (NY); On-site; USD 29,000 - 30,000; Full time

Job summary

Garnet Health Medical Center in New York seeks a Lead Switchboard Operator to join the Communications team. You will manage all incoming and outgoing calls and emergencies, using switchboards and allied devices to ensure prompt, accurate communications across the hospital.

Responsibilities include operating TTY, Vocera, and Connexall, under the guidance of the Telecommunications Manager and IT leadership, while maintaining a patient-focused, calm environment and supporting college-wide

Qualifications

• High School Diploma required.

Responsibilities

• Handle all types of incoming/outgoing calls and emergencies throughout the hospital.
• Operate switchboards and communications equipment (TTY, Vocera, Connexall) as needed.
• Support Telecommunications Manager, IT leadership, and CIO in day-to-day operations.

Education

High School Diploma

Job description

Garnet Health Medical Center in New York seeks a Lead Switchboard Operator to join the Communications team. You will manage all incoming and outgoing calls and emergencies, using switchboards and allied devices to ensure prompt, accurate communications across the hospital.

Responsibilities include operating TTY, Vocera, and Connexall, under the guidance of the Telecommunications Manager and IT leadership, while maintaining a patient-focused, calm environment and supporting college-wide