Hospital Communications & Dispatch Specialist

St. Tammany Health System; Covington (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

St. Tammany Health System is seeking a telephone operator in Covington, LA. The candidate will operate the telephone switchboard, manage overhead pages, and provide after-hours helpdesk support. Minimum qualifications include a high school diploma and strong communication skills, with additional preferences for telecommunications experience. The position requires flexible hours, including nights and weekends, and a focus on customer service. Enjoy a scenic work environment with attractive compensation.

Qualifications

• Must be a High School graduate or equivalent.
• Experience demonstrating professional communications skills required.
• Excellent customer services skills and problem-solving ability required.

Responsibilities

• Operate telephone switchboard, answering and routing calls.
• Perform overhead pages and monitor alarms.
• Provide helpdesk support for after-hours troubleshooting.

Skills

Professional verbal and written communications skills

Computer typing skills

Excellent customer service skills

Ability to communicate in emergency situations

Public broadcast system confidence

Education

High School graduate or equivalent

Associate degree in Communications or related fields

Tools

PC hardware and software knowledge

Telecommunications systems

Job description

St. Tammany Health System is seeking a telephone operator in Covington, LA. The candidate will operate the telephone switchboard, manage overhead pages, and provide after-hours helpdesk support. Minimum qualifications include a high school diploma and strong communication skills, with additional preferences for telecommunications experience. The position requires flexible hours, including nights and weekends, and a focus on customer service. Enjoy a scenic work environment with attractive compensation.