Hospital Communications Console Operator

Air Combat Effectiveness Consulting Group, LLC; Daly City (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Air Combat Effectiveness Consulting Group, LLC is seeking a Console Operator responsible for processing intercommunication systems. Duties include answering incoming calls, maintaining equipment, and providing customer service in a hospital setting. Preferred candidates will have at least one year of experience as a console operator and excellent communication skills. The role involves monitoring alarms and ensuring efficient call handling. This is an essential position requiring a professional approach and adherence to hospital policies.

Qualifications

• One year experience as a console/switchboard operator with 10 or more incoming lines preferred.
• Experience in a Hospital setting preferred.
• Experience in a Corporate setting may be considered.

Responsibilities

• Answer incoming calls, screen and forward as appropriate.
• Maintain department equipment and directory information.
• Announce all codes, monitor alarms, and operate paging system.

Skills

Effective communication

Customer service

Telephone handling

Education

High school diploma or equivalent

Job description

Air Combat Effectiveness Consulting Group, LLC is seeking a Console Operator responsible for processing intercommunication systems. Duties include answering incoming calls, maintaining equipment, and providing customer service in a hospital setting. Preferred candidates will have at least one year of experience as a console operator and excellent communication skills. The role involves monitoring alarms and ensuring efficient call handling. This is an essential position requiring a professional approach and adherence to hospital policies.