Hospital Admissions Registrar - Patient Check-In Expert

Drh-Health-1; Duncan (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Duncan Regional Hospital, Inc. in Duncan, OK is seeking a Patient Registrar to initiate the check-in and admissions process.

This role requires strong organizational skills and a patient-focused approach to accurately collect and verify demographical data for inpatient and outpatient services. Responsibilities include handling PBX duties, directing calls, and ensuring HIPAA privacy while coordinating with admissions across departments.

Qualifications

• Fluency in oral and written English required.
• Basic computer skills including the ability to send/receive email.
• Ability to remain flexible and adapt to urgent situations.
• Previous customer service experience preferred.

Responsibilities

• Greet patients and guests and initiate the check-in process.
• Provide professional customer service during face-to-face interactions.
• Verify patient identification and update medical records while maintaining confidentiality.
• Handle admissions for various hospital units (ER, outpatient, inpatient, etc.).
• Manage PBX duties and direct calls as needed.
• Assist with insurance verification and benefits verification.

Skills

Communication skills

Customer service

Telephone etiquette

Adaptability

Education

High school diploma

Tools

EHR systems

Job description

Duncan Regional Hospital, Inc. in Duncan, OK is seeking a Patient Registrar to initiate the check-in and admissions process.

This role requires strong organizational skills and a patient-focused approach to accurately collect and verify demographical data for inpatient and outpatient services. Responsibilities include handling PBX duties, directing calls, and ensuring HIPAA privacy while coordinating with admissions across departments.