OB-GYN Clinic Front Desk & Patient Services

DRH Health; Duncan (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

DRH Health in Duncan, OK seeks a front desk receptionist to greet patients, register new patients, schedule appointments, collect copayments, and act as liaison with medical staff. The role requires accurate data entry and courteous patient service.

You will navigate EHR systems, handle payments, process medical records requests, and support multiple clinics as needed. Strong English, basic computer skills, and adaptability to urgent situations are essential.

Qualifications

• Fluent English in oral and written communication is required.
• Basic computer skills including email and navigating healthcare IT are needed.
• Ability to adapt procedures quickly to urgent situations and follow policies.
• Ability to read, interpret, and apply organizational policies and procedures.

Responsibilities

• Greet patients and visitors and direct them as needed.
• Register new patients and schedule existing patients.
• Receive copayments/payments and issue receipts.
• Serve as liaison between patients and medical staff; process records requests.
• Scan medical charting into the system for physician viewing.
• Open, sort, and distribute mail; prepare daily payment packets.
• Travel to and fill in at other clinics as needed.
• Maintain punctuality and adhere to safety protocols.
• Continually update patient demographics and insurance information.
• Maintain confidentiality and follow DRH standards.

Skills

Fluent English

Basic computer skills

Adaptability

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Office equipment

Job description

DRH Health in Duncan, OK seeks a front desk receptionist to greet patients, register new patients, schedule appointments, collect copayments, and act as liaison with medical staff. The role requires accurate data entry and courteous patient service.

You will navigate EHR systems, handle payments, process medical records requests, and support multiple clinics as needed. Strong English, basic computer skills, and adaptability to urgent situations are essential.