Hospital Admissions Liaison & Growth Specialist

Infinity Healthcare Consulting; McKenzie (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Infinity Healthcare Consulting seeks a Hospital Liaison to ensure smooth admissions from acute and post-acute care, coordinating referrals and transitions. You will work with AD Concierge and leadership to drive daily admissions and enhance patient experience.

You will develop relationships with discharge planners, manage CarePort referrals, and provide timely, accurate responses while maintaining CRM data and forecasting dashboards.

Qualifications

• GED or High School Diploma with 2 years’ experience; preferred associate degree
• Must meet health assessment requirements regulated by the state.

Responsibilities

• Stationed daily at primary account to maximize market engagement and referrals.
• Review CRM dashboard for accurate reporting and forecasting.
• Respond to referrals on Careport and other platforms daily.
• Provide timely answers for all incoming referrals.
• Collaborate with Leadership to expedite delays and solutions.
• Daily updates with AD Concierge on pending referrals for Forecast.
• Input PCC data including demographics and guardians.
• Weekly Reports
• Participate in Quarterly Business Development meeting, aligning initiatives to grow census and market exposure.
• Overseeing Guest Relations and Concierge initiatives including patient rounding and testimonials.

Skills

CRM dashboard usage

Referral coordination

Stakeholder communication

Time management

Multi-tasking

Education

GED/High School Diploma

Associate degree in healthcare or related field

Job description

Infinity Healthcare Consulting seeks a Hospital Liaison to ensure smooth admissions from acute and post-acute care, coordinating referrals and transitions. You will work with AD Concierge and leadership to drive daily admissions and enhance patient experience.

You will develop relationships with discharge planners, manage CarePort referrals, and provide timely, accurate responses while maintaining CRM data and forecasting dashboards.