Hospital Admissions Liaison: Care Coordination & Referrals

Infinity Healthcare Consulting; Bloomington, Northern (IN, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid vacation

Paid sick time

Group health insurance

Dental and vision insurance

Life insurance

Disability plans

401K

Job summary

Infinity Healthcare Consulting seeks a Hospital Liaison to ensure smooth admissions transitions from acute and post-acute care. You will generate referrals, build relationships with discharge planners, and lead initiatives aligning with market growth.

The role requires organizing, communicating, and coordinating with care teams to optimize patient experiences across our communities. Responsibilities include on-site engagement at primary accounts, CRM reporting, timely referral responses, and

Qualifications

• GED or High School Diploma with 2 years’ experience.
• Preferred Associate degree in healthcare, business or similar with 1 year experience.
• Must meet health assessment requirements regulated by the state.

Responsibilities

• Stationed daily at primary account to maximize market engagement and referrals.
• Review and update CRM Dashboard for accurate reporting via Forecast and other platforms.
• Respond to all incoming referrals on CarePort and other referral platforms daily.
• Provide definitive answers for referrals within an hour of receiving or by end of day.
• Collaborate with Business Development and Operations leadership to expedite delays and provide solutions.
• Collaborate with AD Concierge on daily updates regarding all pending referrals for Forecast.
• Coordinate with Transitional Advisors on communication with referrals and admissions on CarePort.
• Timely PCC data input including patient demographics and guardian information.

Skills

Time management

Multitasking

Relationship building

Education

Associate degree in healthcare or business

Tools

CRM Dashboard

CarePort

Forecast

Job description

Infinity Healthcare Consulting seeks a Hospital Liaison to ensure smooth admissions transitions from acute and post-acute care. You will generate referrals, build relationships with discharge planners, and lead initiatives aligning with market growth.

The role requires organizing, communicating, and coordinating with care teams to optimize patient experiences across our communities. Responsibilities include on-site engagement at primary accounts, CRM reporting, timely referral responses, and