Hospital Liaison: Admissions Growth & Care Coordination

Infinity Healthcare Consulting; Rushville (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Infinity Healthcare Consulting seeks a Hospital Liaison to ensure seamless admission transitions from acute and post-acute care. You will generate and manage referrals, build relationships with hospital discharge planners, and drive initiatives that grow market opportunities.

Collaboration with AD Concierge and leadership is key for daily admissions and marathon of communication. The role emphasizes timely responses to referrals, data accuracy in patient demographics, and active participation in

Qualifications

• Requires GED or High School Diploma and 2 years’ experience.
• Preferred Associate degree in healthcare, business or related field with 1 year experience.

Responsibilities

• Stationed daily at primary account to maximize market engagement and referral review efforts.
• Review and update CRM Dashboard for accurate reporting via Forecast and other platforms.
• Respond to all incoming referrals on Careport and/or other referral platforms daily.
• Provide definitive answers for all incoming referrals within an hour of receiving or by end of day.
• Collaborate with Business Development and Operations leadership to expedite delays and provide solutions.
• Collaborate with AD Concierge on daily updates regarding pending referrals for Forecast.
• Collaborate with Transitional Advisors on communication with referrals and admissions on CarePort.
• Timely PCC data input including patient demographics, resident representative, POA, and Guardian information.
• Prepare Weekly Reports.
• Participate in Quarterly Business Development meetings to grow census and market exposure.
• Complete daily Forecast for team review via Census calls, meetings or standdowns.
• Oversee Guest Relations and Concierge initiatives including patient rounding, testimonials, and promoting positive outcomes.

Education

GED / High School Diploma

Associate degree (Healthcare, Business or similar)

Job description

Infinity Healthcare Consulting seeks a Hospital Liaison to ensure seamless admission transitions from acute and post-acute care. You will generate and manage referrals, build relationships with hospital discharge planners, and drive initiatives that grow market opportunities.

Collaboration with AD Concierge and leadership is key for daily admissions and marathon of communication. The role emphasizes timely responses to referrals, data accuracy in patient demographics, and active participation in