Hospice Volunteer Programs Lead

Gulfside Healthcare Services; Brandon (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

Gulfside Healthcare Services seeks a Manager of Volunteer Services to oversee the agency's volunteer programs and daily operations, ensuring high-quality patient care and regulatory compliance.

The role entails leading staff and volunteers, coordinating care plans with the Interdisciplinary Team, and driving program development, staff onboarding, and adherence to HIPAA and AHCA standards.

Qualifications

• Bachelor's degree or equivalent in nonprofit/healthcare administration or related field.
• At least 1 year of volunteer management experience, preferably in healthcare/hospice.
• Volunteer Administration certification preferred.
• Must have reliable transportation to perform tasks.
• Must have valid driver's license and auto insurance.

Responsibilities

• Provide leadership and oversight of Volunteer Department staff and volunteers.
• Develop and implement volunteer plans of care for patients, families, and survivors with Interdisciplinary Team.
• Offer guidance on complex volunteer issues and coordinate with Director as needed.
• Address conflicts with volunteers, patients, families, or staff promptly and effectively.
• Oversee onboarding, supervision, and development of volunteers and staff.
• Ensure documentation for staff and volunteers is accurate for quality care and reimbursement.
• Collaborate to enhance programs and standards of practice for hospice volunteer support.
• Identify and assist in grants or donations for program support.
• Monitor budget, identify cost-saving opportunities, and communicate program activity.

Education

Bachelor's degree or equivalent in nonprofit/healthcare administration

Minimum 1 year of volunteer management experience

Volunteer Administration certification preferred

Reliable transportation to perform tasks

Valid driver's license and auto insurance

Job description

Gulfside Healthcare Services seeks a Manager of Volunteer Services to oversee the agency's volunteer programs and daily operations, ensuring high-quality patient care and regulatory compliance.

The role entails leading staff and volunteers, coordinating care plans with the Interdisciplinary Team, and driving program development, staff onboarding, and adherence to HIPAA and AHCA standards.