Hospice Volunteer Coordinator: Recruit, Train, Lead

Gentiva; Clarksville (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Generous Paid Time Off + 7 Paid Hollid

Wellness Programs

Education Support & Tuition Assistance

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disable

Voluntary Benefits (Pet, Critical Ill,

LTC

Job summary

Gentiva in Clarksville, TN is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers serving patients and families in hospice care.

You will work with the interdisciplinary team to advocate for volunteers, ensure compliance with hospice regulations, and coordinate placements, orientations, and ongoing training. This full-time weekday role requires flexibility for events and after-hours orientations.

Qualifications

• CPR certification required.
• Valid driver’s license, reliable transportation, and current auto insurance required.
• Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and capable of working independently and collaboratively.
• Competent in Microsoft Office and other basic office equipment.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate appropriate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in the hospice’s quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

CPR certification

Driver's license

Hospice philosophy understanding

Interpersonal rapport

Organizational skills

Verbal and written communication

Public speaking and group facilitation

Independent and collaborative

MS Office

Education

Bachelor’s degree or four years of related experience

Tools

MS Office

Job description

Gentiva in Clarksville, TN is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers serving patients and families in hospice care.

You will work with the interdisciplinary team to advocate for volunteers, ensure compliance with hospice regulations, and coordinate placements, orientations, and ongoing training. This full-time weekday role requires flexibility for events and after-hours orientations.