Hospice Team Support Specialist

Immanuel; Omaha (NE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Paid time off and holidays

401K with employer match

Wellness program

Education assistance up to $5,250 per/

Job summary

Immanuel Hospice is seeking a detail-oriented Hospice Team Assistant to support administrative, scheduling, and operational tasks for the hospice care team at our Home Office in Omaha, NE. The role emphasizes patient and family-focused service, confidentiality, and collaboration with cross-functional teams.

The position requires a High School Diploma or GED, with an Associate degree preferred, and at least two years of receptionist/customer service experience.

Qualifications

• High School Diploma/GED required.
• Associate degree in business or related field preferred.
• Two years receptionist and/or customer service experience required.
• One year of experience with frail/elderly population preferred.
• Reliable transportation and travel between locations required.
• Valid driver’s license and auto insurance required.

Responsibilities

• Serve as the primary receptionist and first point of contact for staff, patients, families, visitors, and vendors.
• Provide clerical and administrative support to hospice leadership and team members.
• Coordinate hospice visit schedules using designated scheduling systems.
• Maintain confidential patient and organizational information per HIPAA and policies.
• Assist with onboarding and development of staff calendars and on-call rotations.
• Monitor and replenish office and medical supply inventories.

Skills

Customer service

Scheduling

Communication

Confidentiality

Education

High School Diploma/GED

Associate degree in business or related field

Tools

Scheduling software

Microsoft Office

Electronic Medical Records (EMR) systems

Job description

Immanuel Hospice is seeking a detail-oriented Hospice Team Assistant to support administrative, scheduling, and operational tasks for the hospice care team at our Home Office in Omaha, NE. The role emphasizes patient and family-focused service, confidentiality, and collaboration with cross-functional teams.

The position requires a High School Diploma or GED, with an Associate degree preferred, and at least two years of receptionist/customer service experience.