Hospice Patient Care RN Manager

Gentiva; Reno (NV); On-site; USD 105,000 - 108,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement

National & Local Recognition Programs

Teammate Assistance Fund

Medical Insurance

Dental Insurance

Vision Insurance

Mileage Reimbursement

Fleet Vehicle Program

Paid Time Off

Holidays

Telemedicine

Education Support

Tuition Assistance

CEUs

Life Insurance

Long-Term Disability

Voluntary Benefits

Job summary

Gentiva Hospice in Reno, NV is seeking a Patient Care Manager to oversee clinical operations, coordinate care, and lead staff to deliver high-quality, compliant hospice services. You will report to the Executive Director or Administrator and ensure regulatory compliance and continuous improvement across the care team.

The role requires an RN with 3+ years of direct patient care, including hospice/home health, and a BSN is preferred.

Qualifications

• RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years direct patient care experience, including 2 years in hospice or home-based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and prioritize based on clinical judgment.
• Triage referrals and medical concerns promptly and compassionately.
• Lead or facilitate Interdisciplinary Group (IDG) meetings and document minutes.
• Mentor, train, and provide clinical support to associates for development and compliance.
• Ensure care delivery meets federal, state, and local regulatory standards and company policies.
• Support performance improvement and quality initiatives at the location.

Skills

RN license

Accredited nursing program

Hospice/home care experience

Regulatory compliance knowledge

Leadership abilities

Interpersonal skills

Education

BSN (preferred)

Job description

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care

• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority

• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications – What You’ll Bring:

• Current RN license in the state of employment

• Graduate of an accredited nursing program

• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

• Knowledge and compassion for terminally ill patients and their families

• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

• Strong interpersonal, organizational, and leadership skills

• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

• Bachelor of Science in Nursing (BSN)

• Previous leadership, team management, or supervisory experience in hospice or home health

• Familiarity with EMR systems and telehealth platforms

• Certification in Hospice and Palliative Nursing (CHPN)

Compensation may vary within the salary range provided based on several factors, including but not limited to a candidate's geographic location, experience, education, skills, licensure, certifications, internal equity, and department equity. Gentiva provides associates with a comprehensive Total Rewards package, of which base pay is just one component.

Salary Range: $105,000.00 - $108,000.00

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEUs)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace

ReqID: 2026-144892
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva Hospice