Hospice RN Clinical Field Staff Liaison

Summa Home Health and Hospice LLC; Akron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

An established industry player in post-acute care is seeking a compassionate RN Clinical Field Staff Liaison for Hospice services. This role is pivotal in ensuring the delivery of quality patient care while collaborating with clinical teams to meet compliance and quality indicators. The ideal candidate will possess strong critical thinking and communication skills, along with a valid RN license. Join a dedicated team committed to transforming patient care and making a meaningful impact in the lives of families. Your expertise will help shape the future of hospice care in a supportive and collaborative environment.

Qualifications

• Current RN license in the state of employment is required.
• 3 years experience as an RN, with at least one year in Hospice.

Responsibilities

• Ensure quality and safe delivery of hospice services for patients.
• Collaborate with clinical managers to facilitate hospice care.

Skills

Critical Thinking

Communication Skills

Conflict Management

Patient Care

Nursing Best Practices

Education

Registered Nurse License

3+ years of RN experience

Job description

Hospice RN Clinical Field Staff Liaison- Hospice page is loaded

Hospice RN Clinical Field Staff Liaison- Hospice

Apply locations Akron, OH time type Full time posted on Posted 2 Days Ago job requisition id 8941

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

RN Clinical Field Staff Liaison - Hospice

Schedule: Monday - Friday 8:00am-4:30pm

Agency: Summa

SUMMARY:

The RN Clinical Field Staff Liaison - Hospice (CFSL) provides support for personnel and patient care services. The CFSL is responsible for reviewing compliance, quality and safe delivery of services by following clinical processes. The company adopts the Nursing scope of practice as outlined by the State for its licensed nursing personnel. Provides backup to the Clinical Manager and Program Assistants as needed.

QUALIFICATIONS & ATTRIBUTES:

• Current R N license in the state of employment

• 3 years experience as an RN, with at least one year in Hospice

• Strong critical thinking skills with the ability to problem solve clinical needs

• Ability to create positive impressions and communicate with a variety of people

• Exemplary communication skills and customer focus

• Ability to remain calm, have patience and be accommodating

• Compassionate and caring while working with patients, families, and all other customers

• Ability to resolve conflict using conflict management skills

• Knowledgeable on nursing best practices and able to make appropriate nursing judgments

• Detail-oriented and observant

• Ability to synthesize complex medical information and escalate to Clinical Management

• Ability to prioritize and be timely

• Ability to clinically support the needs of the department to ensure team goals are met timely

• Takes advantage of available resources (individuals, processes, departments, and tools) to complete work effectively and efficiently

• Applies fact-based knowledge of technical skills and business understanding

• Ability to follow directions and work as a team member

• Valid driver’s license and auto insurance.

MAJOR AREAS OF RESPONSIBILITY:

• Ensure quality and safe delivery of hospice services for the patient from beginning to end of their service.

• Collaborates with Agency Clinical Manager and Medical Director to facilitate hospice care and ensure compliance

• Meet and exceed quality indicators

• Collaborates with intake, providing daily support, managing assignment volume based on staffing availability

• Completes RN Clinical Manager workflow when needed to ensure timeliness of completion as well as identify education needs for field clinicians for escalation to Clinical Managers.

• Focus on Key Performance Indicators as assigned

• Assist with implementation of quality improvement programs in the field

• Participates in on-call rotation, and patient staffing as needed to manage staffing needs and patient related issues

• Completes field visits as needed

• Participates in managing cost of goods working with monitoring supply costs, DME costs, medication costs

• Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families

• Assist with monthly IDG meetings when needed

• Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines

• Maintains active RN license in state of employment

• Participates in in-service program development

• Consistently demonstrates core values and maintains a professional appearance as a representative of the company

• Understands, implements and practices policies and procedures for agency operation

• Assists in new hire orientation when needed

• All other duties as assigned

MANAGEMENT RESPONSIBILITY:

• None

HEALTH QUALIFICATIONS:

Physical Demands:The physical demands described here are representative of those that must be metby an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

Below are minimal knowledge/physical requirements of this position.

Constantly (66%-100%)
Reading, Speaking, Writing English
Communications Skills
Computer/PDA Usage
Sitting
Hand/finger dexterity
Hearing/Seeing
Hearing in person
Hearing on the phone
Talking in person
Talking on the phone
Vision for close work

Frequently (34%-66%)
N/A

Occasionally (2%-33%)
Walking
Bending
Standing
Driving
Lifting up to 50 lbs. with or without assistance
Stretching/Reaching
Climbing
Stooping (bend at waist)
Distinguish smell/taste

Rarely (1% or less)
N/A

#INDSUMHOS6

We’ll help you put your passion for patient care to work. Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

About Us

Alternate Solutions Health Network collaborates with health systems in joint venture partnerships to create a post-acute care solution to deliver efficient centralized operations that is patient focused. Our company has been dedicated, since the very beginning, to transforming the quality of care for our team and our patients.