Hospice Relations & Outreach Strategist

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Benefits & wellness

PTO 5+ weeks

CEU support

Mission-driven team

Job summary

Suncoast Hospice, part of Empath Health, seeks a Professional Relations Liaison to cultivate relationships with hospitals, SNFs, and physician groups across Pinellas County. The role focuses on educating referral sources about Empath Health services and palliative/hospice care, and expanding access through strategic collaborations.

The ideal candidate will have strong communication skills, 2+ years in outreach or sales, and 5+ years clinical expertise, with willingness to travel.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Minimum 2 years outreach, professional relations and/or sales experience preferred.
• Minimum 5 years clinical expertise in related discipline preferred.
• Excellent communications and interpersonal relationship skills, including public speaking experience.
• Ability to work unsupervised exercising a high degree of discretion and independent judgement.
• Basic computer skills with a willingness to learn; familiarity with spread sheet programs.
• Employees must have reliable transportation/insurance and be willing to travel throughout the county.
• Must provide proof of valid automobile insurance, a copy of which will be placed in the employee's HR file.
• Employee must sign a Business Protection Agreement.

Responsibilities

• Cultivate, develop and enhance contractual and care relationships within area hospitals, nursing homes, ALFs, physicians and community agencies.
• Maintain membership in related health care professional organizations for the purpose of networking.
• Establish a database of information, including physician and hospital preferences as to better serve their needs.
• Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
• Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families.
• Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
• Be a communication link to hospitals/nursing homes/physicians in order to provide easy access to all hospice services.
• Through relationship building and development of new collaborations, assure that optimal access to hospice is achieved for patients/families.

Skills

Public speaking

Interpersonal skills

Communication skills

Travel availability

Education

Bachelor's degree (B.A.)

Tools

Spreadsheet software

Job description

Suncoast Hospice, part of Empath Health, seeks a Professional Relations Liaison to cultivate relationships with hospitals, SNFs, and physician groups across Pinellas County. The role focuses on educating referral sources about Empath Health services and palliative/hospice care, and expanding access through strategic collaborations.

The ideal candidate will have strong communication skills, 2+ years in outreach or sales, and 5+ years clinical expertise, with willingness to travel.