Hospice Patient & Family Advocate

AccentCare; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) matching

Flexible spending accounts

Wellness program

Employee assistance program

Job summary

AccentCare in Miami is seeking a Patient Family Liaison (non-clinical) to support patient families and coordinate with admissions and marketing teams. This full-time on-site role offers opportunities to impact care and experiences for patients and families in the Miami/Dade area.

Ideal candidates have an associate degree or higher and 3–5 years of professional sales experience, with strong communication skills and a collaborative spirit to work with hospice staff and external partners.

Qualifications

• Associates degree or higher preferred.
• Three to five years of professional sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to collaborate with Admissions and Marketing teams.

Responsibilities

• Collaborate with Admissions Department and Marketing staff to manage patient family information and sign-on visits.
• Communicate appropriately with providers, attending physicians, hospice staff, and external agencies to ensure provider relations.
• Help patients and families understand, accept, and follow medical recommendations; support social, spiritual, and health care adjustments.
• Partner with staff on in-services and education related to advanced care planning.
• Maintain confidentiality of sensitive information per HIPAA regulations.

Skills

Sales experience

Communication

Team collaboration

Education

Associate degree or higher

Experience in healthcare or hospice

Job description

AccentCare in Miami is seeking a Patient Family Liaison (non-clinical) to support patient families and coordinate with admissions and marketing teams. This full-time on-site role offers opportunities to impact care and experiences for patients and families in the Miami/Dade area.

Ideal candidates have an associate degree or higher and 3–5 years of professional sales experience, with strong communication skills and a collaborative spirit to work with hospice staff and external partners.