Hospice Patient Care Navigator

ANDROSCOGGIN HOME HEALTH SERVICES INC; Waterville (ME); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Education Reimbursement

Paid Time Off

Internal Promotions

Zusammenfassung

Andwell Health Partners is seeking a Patient Service Navigator for Hospice in Waterville, ME. This in-person role supports patients, families, providers, and staff by coordinating communication, scheduling, referrals, and documentation in a fast-paced office environment.

As the first point of contact, you will ensure compassionate, efficient care delivery, manage multidisciplinary documentation, and maintain updated knowledge of insurance paperwork.

Qualifikationen

• High School diploma required.
• Prior office or healthcare scheduling experience strongly preferred.
• Electronic Medical Records experience a plus.
• Strong computer skills with Microsoft Word, Excel, Outlook and PowerPoint.
• Excellent customer service and professional demeanor.

Aufgaben

• Serve as the first point of contact for patients, families, and providers—answering calls and handling referrals.
• Manage scheduling of clinical staff visits in a busy office environment.
• Ensure appropriate assignment of referrals in consultation with supervisors.
• Maintain up-to-date knowledge base on insurance forms and chart documentation requirements.
• Perform data entry into the EHR system.
• Maintain daily/holiday/weekend schedules.

Kenntnisse

Microsoft Word

Excel

Outlook

PowerPoint

Customer service

Multitasking

Communication

Ausbildung

High School diploma

Tools

Electronic Medical Records (EMR)

Jobbeschreibung

Andwell Health Partners is seeking a Patient Service Navigator for Hospice in Waterville, ME. This in-person role supports patients, families, providers, and staff by coordinating communication, scheduling, referrals, and documentation in a fast-paced office environment.

As the first point of contact, you will ensure compassionate, efficient care delivery, manage multidisciplinary documentation, and maintain updated knowledge of insurance paperwork.