Hospice Office Manager

Hospice Care Westmorland County; Pennsylvania; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Job summary

Hospice Care Westmorland County is seeking an Office Manager to ensure smooth office operations, support leadership and clinical staff, and maintain compliance with hospice policies.

The role oversees day-to-day administrative tasks, payroll assistance, HR-related functions, audits, and cross-department coordination, demanding strong organization, communication, and compassionate leadership.

Qualifications

• Previous experience in office management, healthcare administration, or a related role (hospice or healthcare preferred).
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and EMR systems (experience with specific EMR, if applicable, preferred).
• Ability to lead, motivate, and support staff in a professional and compassionate environment.
• Knowledge of hospice compliance and healthcare regulations is a plus.

Responsibilities

• Oversee day-to-day administrative operations of the office
• Supervise, train, and support office staff as needed
• Maintain accurate records, reports, and documentation in compliance with hospice regulations
• Assist with payroll, scheduling, and HR-related functions
• Support leadership in preparing for audits, surveys, and regulatory compliance reviews
• Coordinate communication between departments to ensure efficient workflow
• Manage office supplies, equipment, and vendor relationships
• Provide excellent customer service to patients, families, and staff

Skills

Office management

Healthcare administration

Organizational skills

Communication skills

MS Office & EMR

Tools

Microsoft Office Suite

EMR systems

Job description

We are a dedicated healthcare organization specializing in hospice services. Our mission is to provide compassionate, patient-centered care and support to individuals and families during life’s most meaningful moments. We strive to create an environment of professionalism, respect, and excellence, where both patients and employees feel valued and supported.

Position Summary:

The Office Manager plays a key role in ensuring smooth and efficient office operations, supporting leadership and clinical staff, and maintaining compliance with hospice policies and healthcare regulations. The ideal candidate will manage administrative functions, coordinate office activities, and serve as a reliable point of contact for staff, patients, and families.

Responsibilities & Qualifications:

• Oversee day-to-day administrative operations of the office
• Supervise, train, and support office staff as needed
• Maintain accurate records, reports, and documentation in compliance with hospice regulations
• Assist with payroll, scheduling, and HR-related functions
• Support leadership in preparing for audits, surveys, and regulatory compliance reviews
• Coordinate communication between departments to ensure efficient workflow
• Manage office supplies, equipment, and vendor relationships
• Provide excellent customer service to patients, families, and staff

• Previous experience in office management, healthcare administration, or a related role (hospice or healthcare preferred)
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite and EMR systems (experience with [specific EMR, if applicable] preferred)
• Ability to lead, motivate, and support staff in a professional and compassionate environment
• Knowledge of hospice compliance and healthcare regulations is a plus

Benefits:

• Competitive salary and benefits package
• Health, dental, and vision insurance
• Paid time off and holidays
• Supportive and mission-driven work environment