Hospice Office Manager

Suncrest Hospice; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k with employer match

Bonus opportunities

Team culture

Job summary

Suncrest Hospice is seeking an Office Manager to support front-office operations and administer administrative tasks. You will communicate with patients, co-workers and referral sources to uphold high-quality care and service.

Ideal candidates will be self-motivated with strong organizational and computer skills, and experience in a fast-paced healthcare office environment. Columbus, OH-based role with opportunities for growth and a supportive team.

Qualifications

• Self-motivated team player with strong and effective communication skills.
• Attention to detail and accuracy; seeks quality improvements.
• Ability to balance team and individual responsibilities to support the group.
• Proven multi-tasking ability in a fast-paced environment.
• Strong software/computer skills and general administrative know-how.
• Excellent customer service skills and organizational mindset.
• Typing speed around 50 wpm; handle calls and inquiries; assist with letters and supplies.

Responsibilities

• Handle front office administrative tasks and support the Administrator.
• Communicate effectively with patients, co-workers and referring sources.
• Maintain accurate records and assist with ordering and tracking supplies.

Skills

Communication skills

Attention to detail

Team collaboration

Multitasking

Technological proficiency

Customer service

Typing speed

Administrative skills

Education

High School Diploma

Business college courses

Job description

Why Suncrest

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

• Actual Work/Life Balance
• Competitive Pay ranges $55k - $65k annually plus monthly bonus opportunities
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

Details

The Office Manager will handle various administrative tasks in our front office area by reporting to and assisting the Administrator. This role plays an extremely important part in communicating effectively with patients, co-workers and other team personnel, with the continued goal of fulfilling Suncrest’s mission in providing the highest quality of care and customer service to our patients, their families and our referring sources.

Qualifications

• A self-motivated team player with strong and effective communication skills
• Demonstrate accuracy and thoroughness; looking for ways to improve and promote quality.
• Monitor and self-correct own work processes and outcomes as well as apply feedback from others to improve performance.
• Has the capability to balance team and individual responsibilities; exhibit objectivity and openness to others' views, contributing to building a positive team spirit by putting the success of the team above his/her own interests.
• Possesses an extraordinary ability to multi-task in a fast-paced, deadline driven environment.
• Has great attention to detail, technological proficiency including extensive software/computer skills, great customer service skills, and a general understanding of administrative principles and the expectations associated.
• Able to type 50 words per minute; answer telephone inquiries; assist with bereavement letters and orientations; ordering, maintaining, and tracking medical supplies.
• High School Diploma
• Completed 1-2 years of business college preferred