Hospice Market & Referral Development Consultant

Luminary Hospice; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings options

Job summary

Luminary Hospice is a mission-driven organization dedicated to delivering compassionate end-of-life care. We seek a Hospice Care Consultant to educate facilities, families, and communities about the hospice benefit, and to develop and maintain relationships that improve patient access to our services.

The role focuses on building referral networks, executing marketing plans, and supporting care teams by gathering referrals and promoting timely hospice enrollment.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field preferred.
• At least two (2) years experience in health care marketing, preferably in hospice care.
• Proficient in MS Office applications and ability to learn department and job-specific software systems.
• Demonstrate organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytical skills when problem-solving.
• Demonstrate high attention to detail and a high degree of accuracy.

Responsibilities

• Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget.
• Initiates marketing and promotional initiatives to achieve budgetary volume projections.
• Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Educates facilities, families, and the community at large on the hospice benefit.
• Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Support care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
• Ensure annual education is completed and documented.
• Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
• Other duties as assigned.

Skills

Communication

Customer Service

Emotional Intelligence

Time Management

Education

Bachelor's degree in Marketing or Business

Tools

MS Office

Job description

Luminary Hospice is a mission-driven organization dedicated to delivering compassionate end-of-life care. We seek a Hospice Care Consultant to educate facilities, families, and communities about the hospice benefit, and to develop and maintain relationships that improve patient access to our services.

The role focuses on building referral networks, executing marketing plans, and supporting care teams by gathering referrals and promoting timely hospice enrollment.