Hospice Liaison - Clinical

KeystoneCare Home Care and Hospice; Philadelphia (Philadelphia County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical/Dental/Vision

Life Insurance (25K)

Retirement Plan

Job summary

KeystoneCare Home Care and Hospice seeks an energetic Clinical Hospice Liaison to advocate for patients in acute care settings. You will partner with hospital teams to ensure timely access to hospice, palliative care, and home health services, while coordinating care transitions and educating families.

The role emphasizes clinical assessment, coordination, and relationship management, with a focus on growing referrals through strong partnerships with case managers and discharge planners.

Qualifications

• Must have strong communication and time-management abilities.
• Self-motivation with excellent coordination skills.
• Ability to build and maintain professional relationships with care teams.

Responsibilities

• Serve as the primary clinical liaison between hospital partners and KeystoneCare.
• Build and maintain relationships with case managers, discharge planners, physicians, and social workers.
• Conduct clinical evaluations of patients to determine hospice eligibility.
• Collaborate with care teams for smooth transitions from hospital to home or other settings.
• Educate patients and families on hospice, palliative care, and support options.
• Review medical records to confirm clinical appropriateness and eligibility.

Skills

Communication skills

Time management

Self-motivation

Relationship building

Education

RN license (PA)

LCSW degree

Job description

We are seeking an energetic, highly motivated, and results-driven Clinical Hospice Liaison to serve as a key patient advocate within acute care settings. In this role, you will partner with hospital teams to support patients and families through care transitions, ensuring timely access to appropriate services including hospice, palliative care, and home health.

The Hospice Liaison – Clinical plays a critical role in clinical assessment, care coordination, and relationship management, while supporting referral growth through strong partnerships with case managers, discharge planners, and social workers.

KeystoneCare is an Equal Opportunity Employer

Primary Job Resposibilities

• Serve as the primary clinical liaison between assigned hospital partners and the organization
• Build and maintain strong professional relationships with case managers, discharge planners, physicians, and social workers
• Conduct clinical evaluations of patients to determine eligibility for hospice and related services
• Collaborate with care teams to ensure smooth and timely transitions from hospital to home or appropriate care setting
• Educate patients and families on hospice, palliative care, and support service options, ensuring informed decision-making
• Review and interpret medical records to confirm clinical appropriateness and compliance with eligibility criteria
• Maintain regular on-site presence at assigned facilities and remain accessible for real-time coordination
• Support growth by facilitating referrals and strengthening provider relationships (non-traditional sales focus)
• Stay informed on hospital processes, patient needs, and industry trends impacting care transitions

Job Requirements

• Valid RN license with the state of Pennsylvania OR LCSW degree
• 3+ years experience as a clinical care coordinator, liaison, or case manager preferred
• Self motivated with excellent time management and communication skills
• Must have clinical knowledge of disease entities common to Home Health and Hospice
• Must have a valid Driver's License and a reliable vehicle

Benefits

• Accrued Paid Time Off
• Paid Holidays
• Medical, Dental, Vision, and Aflac plans available
• $25K Company Paid Life Insurance Policy
• Retirement plan with discretionary employer match