RN Hospice Liaison - Clinical

KeystoneCare; Pennsylvania; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Accrued Paid Time Off

Paid Holidays

Medical, Dental, Vision plans

Aflac plans available

Retirement plan with discretionary/emr

Job summary

KeystoneCare seeks a Clinical Hospice Liaison to serve as a patient advocate in acute care settings, partnering with hospital teams to ensure timely access to hospice, palliative care, and home health services. The role emphasizes clinical assessment, care coordination, and relationship management.

The position focuses on coordinating care transitions, educating families, reviewing records for eligibility, and maintaining on-site presence to enable timely, appropriate care options.

Qualifications

• Must hold valid RN license in Pennsylvania or LCSW degree.
• 3+ years experience as a clinical care coordinator, liaison, or case manager preferred.
• Strong time management and communication skills.
• Clinical knowledge of diseases common to Home Health and Hospice.

Responsibilities

• Serve as the primary clinical liaison between hospital partners and KeystoneCare.
• Build and maintain relationships with case managers, discharge planners, physicians, and social workers.
• Conduct clinical evaluations to determine eligibility for hospice and related services.
• Collaborate with care teams to ensure smooth transitions from hospital to home or other setting.
• Educate patients and families on hospice, palliative care, and support options.
• Review medical records to confirm eligibility criteria and clinical appropriateness.
• Maintain regular on-site presence at assigned facilities for real-time coordination.
• Support referral growth by strengthening provider relationships (non-traditional sales).
• Stay informed on hospital processes, patient needs, and industry trends.

Skills

RN

Patient advocacy

Time management

Communication skills

Relationship building

Education

RN license (PA) or LCSW

Job description

Overview

We are seeking an energetic, highly motivated, and results-driven Clinical Hospice Liaison to serve as a key patient advocate within acute care settings. In this role, you will partner with hospital teams to support patients and families through care transitions, ensuring timely access to appropriate services including hospice, palliative care, and home health.

The Hospice Liaison – Clinical plays a critical role in clinical assessment, care coordination, and relationship management, while supporting referral growth through strong partnerships with case managers, discharge planners, and social workers.

See what it\'s like to work for KeystoneCare:

https://www.youtube.com/watch?v=DyEH9buz_Vc

KeystoneCare is an Equal Opportunity Employer

Primary Job Responsibilities

• Serve as the primary clinical liaison between assigned hospital partners and the organization


• Build and maintain strong professional relationships with case managers, discharge planners, physicians, and social workers


• Conduct clinical evaluations of patients to determine eligibility for hospice and related services


• Collaborate with care teams to ensure smooth and timely transitions from hospital to home or appropriate care setting


• Educate patients and families on hospice, palliative care, and support service options, ensuring informed decision-making


• Review and interpret medical records to confirm clinical appropriateness and compliance with eligibility criteria


• Maintain regular on-site presence at assigned facilities and remain accessible for real-time coordination


• Support growth by facilitating referrals and strengthening provider relationships (non-traditional sales focus)


• Stay informed on hospital processes, patient needs, and industry trends impacting care transitions

Job Requirements

• Valid RN license with the state of Pennsylvania OR LCSW degree


• 3+ years experience as a clinical care coordinator, liaison, or case manager preferred


• Self motivated with excellent time management and communication skills


• Must have clinical knowledge of disease entities common to Home Health and Hospice


• Must have a valid Driver\'s License and a reliable vehicle

Benefits

• Accrued Paid Time Off


• Paid Holidays


• Medical, Dental, Vision, and Aflac plans available


• $25K Company Paid Life Insurance Policy


• Retirement plan with discretionary employer match