Hospice Intake Coordinator

addus; Barrington (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Great culture

Comprehensive benefits

401(k) match

Generous time off

Paid holidays

Tuition reimbursement

Employee referral program

Merit increases

Employee discounts

Job summary

JourneyCare Hospice in Barrington, IL is seeking an Intake Coordinator to join our care team. You will receive referrals, explain benefits to patients and families, and help arrange admissions while maintaining accurate records and coordinating with outreach staff.

The role requires at least 1 year in homecare/hospice, strong communication, and reliable documentation. Weekend coverage is occasional, with Monday–Friday hours and one weekend per month.

Qualifications

• Be eighteen (18) years of age or older.
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred.
• Ability to complete necessary documentation appropriately, legibly, and timely.
• Ability to handle stressful and delicate situations.
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities.
• Valid driver’s license and proof of insurance are required.

Responsibilities

• Receive referrals by phone or in person for designated department.
• Provide an explanation of the benefits to patients, families, and community contacts.
• Assist with finding alternative services when the patient is not a candidate for hospice.
• Oversee scheduling of initial nursing assessment and admission.
• Maintain admission packets and ensure that proper forms are available to admissions staff.
• Assist community outreach representatives with marketing activities to promote relations with referral sources.
• Assist with the completion of admission paperwork as needed.
• Adhere to work schedule and maintain good punctuality and attendance record.
• Provide telephone and clerical support to other staff members as time allows.
• Maintains accurate clinical records, keeping track of goals and progress of clients’

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Time management

Job description

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team! Come join a team that values person time as much as career goals with growth opportunities!

Hours:

Monday-Friday9:00am-5:30pm - One weekend a month 8:30am-5pm

Location:

Barrington, IL.

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Receive referrals by phone or in person for designated department

• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services when the patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Assist with the completion of admission paperwork as needed
• Adhere to work schedule and maintain good punctuality and attendance record
• Provide telephone and clerical support to other staff members as time allows
• Maintains accurate clinical records, keeping track of goals and progress of clients’

Qualifications:

• Be eighteen (18) years of age or older
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
• Ability to complete necessary documentation appropriately, legibly, and timely
• Ability to handle stressful and delicate situations
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
• Valid driver’s license and proof of insurance are required

Pay Range: $20-$28 hourly - offer based on experience.