Hospice & Home Care Liaison

Dover Health, LLC; Shorewood (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance coverage

Life insurance

Long-term disability coverage

401(k) Plan with company match

Wages on-demand

Job summary

Dover Health, LLC in Shorewood, Illinois, is seeking a motivated sales/marketing professional with experience in home health or hospice services. Responsibilities include analyzing target markets, developing marketing strategies, and coordinating patient referrals. Ideal candidates will have at least 1 year of relevant experience, a clinical license preferred, and must possess excellent communication skills. The role requires traveling within the local area and the ability to meet the physical demands of the job. A competitive benefits package is offered.

Qualifications

• At least 1 year experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• Must be a licensed driver with an insured automobile in good working order.
• Willingness to travel locally and occasionally overnight.
• Ability to communicate well, both verbally and in writing.
• Must be able to meet all physical demands of the job.

Responsibilities

• Analyzing the potential of the company’s success to determine target markets.
• Visiting doctor offices, hospitals, and other facilities to obtain patient referrals.
• Developing a marketing plan and implementing it.
• Providing coordination of referral through all Dover Health services.
• Participating in discharge planning as needed.

Skills

Home health or hospice sales/marketing experience

Clinical license

Communication skills

Self-motivated

Job description

Description

About Dover Health: Dover Health is a part of The Dover Companies, a vertically integrated healthcare organization established in 2007, which also includes Cedarhurst Senior Living, Dover Development, Brahms Construction, and Dover Capital. Focused on providing comprehensive healthcare services to seniors, Dover Health aims to bridge the gap between traditional medical care and the evolving needs of aging populations through services such as home health, hospice care, private duty services, and primary care. Aligned with the mission of The Dover Companies, Dover Health is committed to creating an environment where each person feels loved, valued, supported, and able to live life to the fullest. Dover Health is committed to enhancing the quality of life for seniors by delivering patient‑centered care that allows them to remain in their own homes with dignity and comfort.

Responsibilities

• Analyzing the potential of the company’s success to determine target markets.
• Visiting doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals.
• Analyzing the company’s organization to determine its strengths and weaknesses.
• Analyzing past and current marketing data.
• Analyzing patient/company relationships.
• Developing a marketing plan, identifying priorities and sets a reasonable timeline.
• Implementing marketing plan staying within established timeline.
• Reviewing and evaluating the analysis and plan on an established basis.
• Providing coordination of referral through all Dover Health services
• Attending IDG meeting, as appropriate.
• Serving as a first contact from clinical referral sources.
• Providing initial informational meetings with patients and/or families.
• Assisting office staff as needed with obtaining signatures and updates.
• Providing community outreach and education.
• Participating in discharge planning, as needed.
• Assessing patient’s/family members’ ability to cope with the patient’s dying.
• Functioning as consultant to the members of the health team, assists them in understanding the social, emotional, and environmental factors related to the patient’s health problems.
• Helping patients to utilize the resources to their families and the community.

Qualifications

• At least 1 year experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• Must be a licensed driver with an insured automobile in good working order, and clear driving record. Current and valid driver’s license, reliable transportation and current liability auto insurance is required.
• Willingness to travel locally and occasionally overnight.
• The ability to communicate well, both verbally and in writing.
• Must be able to meet all physical demands of the job which includes, but is not limited to seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling or crawling, as well as the ability to regularly lift/move up to 50lbs independently and up to 200 lbs. with assistance.
• Ability to work well with others and take direction from management, as well as take initiative willing to go above and beyond to ensure our patients needs are met and they are comfortable in their living environment.
• Self‑motivated to accomplish identified goals with a strong sense of accountability for results.

Benefits

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
• Dover Health believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
• Dover Health believes in promoting from within. We seek team members who wish to grow with us.
• Dover Health offers a competitive benefits package including medical insurance coverage, life insurance, long‑term disability coverage and a 401(k) Plan with company match (after 1 month of service).
• Dover Health offers wages on‑demand which allows you to access your earned wages before your payday.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Dover Health considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.