Hospice & Home Care Liaison

Dover Health, LLC; Glen Carbon (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits package

Opportunity for advancement

Wages on-demand

Job summary

A regional healthcare provider is seeking a Hospice & Home Care Sales Liaison in Glen Carbon, Illinois. This role focuses on community outreach, developing referral strategies, and working closely with healthcare professionals to improve patient care. Candidates should have at least 1 year of experience in home health or hospice sales and must possess strong communication skills. A commitment to team collaboration and patient-focused services is essential in this supportive environment.

Qualifications

• At least 1 year of experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• High physical demands of lifting/moving patients.

Responsibilities

• Analyze target markets and potential services.
• Develop a marketing plan and implement it.
• Coordinate referrals through all Dover Health services.
• Coordinate referrals across Dover Health services with clinical staff.
• Assist in discharge planning and community outreach activities.
• Provide initial information meetings with patients and families.

Skills

Sales and marketing experience

Clinical knowledge

Effective communication

Self-motivated

Team collaboration

Education

Clinical license

Job description

Description

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you.

Dover Health, a regional healthcare provider and true friend of adults facing serious illnesses, seeks a service-minded, career-oriented individual to join our team as a Hospice & Home Care Sales Liaison at our Glen Carbon location.

When you join Dover Health, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will make a difference every day as you work alongside a supportive team.

As a Home Health / Hospice Sales Liaison, you will impact the lives of our patients by –

• Analyze the potential of the company’s service are to determine target markets.
• Visit doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals.
• Analyze the company’s organization to determine its strengths and weaknesses.
• Analyze past and current marketing data.
• Complete and analysis of the company’s service line
• Analyze patient/company relationships.
• Develop a marketing plan, identifying priorities and sets a reasonable timeline.
• Implement marketing plan staying within established timeline.
• Review and evaluated the analysis and plan on an established basis.
• Provide coordination of referral through all Dover Health services
• Attend IDG meeting, as appropriate.
• Serve as a first contact from clinical referral sources.
• Provide initial informational meetings with patients and/or families.
• Assist office staff as needed with obtaining signatures and updates.
• Provide community outreach and education.
• Participate in discharge planning, as needed.
• Assess patient’s/family members’ ability to cope with the patient’s dying.
• Function as consultant to the members of the health team, assists them in understanding the social, emotional, and environmental factors related to the patient’s health problems.
• Help patients to utilize the resources to their families and the community.

To become a Dover Health Home Health / Hospice Sales Liaison, you will need –

• At least 1 year experience in home health or hospice sales/marking.
• Clinical license and experience preferred.
• Must be a licensed driver with an insured automobile in good working order, and clear driving record. Current and valid driver’s license, reliable transportation and current liability auto insurance is required.
• Willingness to travel locally and occasionally overnight.
• The ability to communicate well, both verbally and in writing
• Must be able to meet all physical demands of the job which includes, but is not limited to seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling or crawling, as well as the ability to regularly lift/move up to 50lbs independently and up to 200 lbs. with assistance.
• Ability to work well with others and take direction from management, as well as take initiative-willing to go above and beyond to ensure our patients needs are met and they are comfortable in their living environment.
• Self-motivated to accomplish identified goals with a strong sense of accountability for results.

When considering a career with Dover Health, please understand that –

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
• Dover Health believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
• Dover Health believes in promoting from within. We seek team members who wish to grow with us.
• Dover Health offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
• Dover Health offers wages on-demand which allows you to access your earned wages before your payday.
• Dover Health considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, encouraged to participate in COVID-19 vaccine program, participating in testing requirements (COVID-19 and TB), and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the employer.