Hospice & Home Care Liaison

Dover Health; Joliet (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) Plan with company match

Training and career development

Wages on demand

Job summary

Dover Health in Joliet, Illinois is seeking a Sales/Marketing professional with experience in home health or hospice care. The position involves analyzing market potential, visiting healthcare facilities for referrals, and developing and implementing marketing strategies. Ideal candidates should have at least 1 year of relevant experience, a clinical license is preferred. You will work in a supportive environment focused on enhancing the quality of life for seniors through patient-centered care and community outreach.

Qualifications

• At least 1 year experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• Must be a licensed driver with an insured automobile and clear driving record.
• Willingness to travel locally and occasionally overnight.
• Ability to communicate well, both verbally and in writing.
• Must meet all physical demands of the job including lifting up to 50lbs independently.
• Ability to work well with others and take direction from management.

Responsibilities

• Analyzing potential markets for the company’s success.
• Visiting healthcare facilities to present agency credentials and obtain referrals.
• Developing and implementing a marketing plan.
• Providing coordination of referrals through all Dover Health services.
• Attending IDG meetings as appropriate.
• Providing community outreach and education.

Skills

Communication

Sales/Marketing

Self-motivation

Teamwork

Accountability

Job description

Description

Dover Health is a part of The Dover Companies, a vertically integrated healthcare organization established in 2007, which also includes Cedarhurst Senior Living, Dover Development, Brahms Construction, and Dover Capital. Focused on providing comprehensive healthcare services to seniors, Dover Health aims to bridge the gap between traditional medical care and the evolving needs of aging populations through services such as home health, hospice care, private duty services, and primary care. Aligned with the mission of The Dover Companies, Dover Health is committed to creating an environment where each person feels loved, valued, supported, and able to live life to the fullest. Dover Health is committed to enhancing the quality of life for seniors by delivering patient‑centered care that allows them to remain in their own homes with dignity and comfort.

Key Responsibilities

• Analyzing the potential of the company’s success to determine target markets.
• Visiting doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals.
• Analyzing the company’s organization to determine its strengths and weaknesses.
• Analyzing past and current marketing data.
• Analyzing patient/company relationships.
• Developing a marketing plan, identifying priorities and setting a reasonable timeline.
• Implementing marketing plan staying within established timeline.
• Reviewing and evaluating the analysis and plan on an established basis.
• Providing coordination of referral through all Dover Health services.
• Attending IDG meeting, as appropriate.
• Serving as a first contact from clinical referral sources.
• Providing initial informational meetings with patients and/or families.
• Assisting office staff as needed with obtaining signatures and updates.
• Providing community outreach and education.
• Participating in discharge planning, as needed.
• Assessing patient’s/family members’ ability to cope with the patient’s dying.
• Functioning as consultant to the members of the health team, assisting them in understanding the social, emotional, and environmental factors related to the patient’s health problems.
• Helping patients to utilize the resources to their families and the community.

Qualifications

• At least 1 year experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• Must be a licensed driver with an insured automobile in good working order, and clear driving record. Current and valid driver’s license, reliable transportation and current liability auto insurance is required.
• Willingness to travel locally and occasionally overnight.
• The ability to communicate well, both verbally and in writing.
• Must be able to meet all physical demands of the job which includes, but is not limited to seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling or crawling, as well as the ability to regularly lift/move up to 50lbs independently and up to 200 lbs. with assistance.
• Ability to work well with others and take direction from management, as well as take initiative‑willing to go above and beyond to ensure our patients needs are met and they are comfortable in their living environment.
• Self‑motivated to accomplish identified goals with a strong sense of accountability for results.

Benefits

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
• Dover Health believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
• Dover Health believes in promoting from within. We seek team members who wish to grow with us.
• Dover Health offers a competitive benefits package including medical insurance coverage, life insurance, long‑term disability coverage and a 401(k) Plan with company match (after 1 month of service).
• Dover Health offers wages on demand which allows you to access your earned wages before your payday.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer. Dover Health considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.