Hospice Field Operations Leader

Affinity Health Management; Poulsbo (WA); On-site; USD 110,000 - 190,000; Full time

Job summary

Continuum Hospice and Palliative Care / Shalom Hospice in Washington state seeks a Director of Field Operations to lead field-based hospice services across multiple counties and oversee Clinical Managers and Admission Nurses.

You will partner with Clinical Directors and executives to ensure compliant, high-quality care, staff development, and performance improvement through QAPI initiatives, while promoting patient satisfaction and teamwork.

Qualifications

• Current unrestricted Registered Nurse (RN) license in the State of Washington required.
• Minimum of 3–5 years of hospice leadership or healthcare management experience preferred.
• Experience supervising clinical staff and managing multidisciplinary teams required.
• Strong knowledge of hospice regulations, Conditions of Participation, and quality standards.
• Demonstrated leadership, organizational, communication, and problem-solving skills.
• Experience with QAPI and performance improvement initiatives preferred.
• Valid driver’s license, reliable transportation, and ability to travel throughout assigned counties required.

Responsibilities

• Provide direct supervision, mentorship, and operational oversight to Clinical Managers overseeing multiple clinical teams.
• Provide direct supervision and scheduling of Admission Nurses.
• Support Clinical Managers in daily management of clinical teams, staffing coordination, workflow planning, and problem-solving.
• Assist Clinical Managers in developing leadership skills, including coaching, conflict resolution, accountability, and team performance management.
• Collaborate with leadership to ensure continuity and consistency of hospice operations across all service areas.
• Participate in strategic planning and operational initiatives to improve quality, productivity, and patient outcomes.

Skills

Leadership

Communication

Problem-solving

Travel readiness

Regulatory knowledge

Education

RN license (WA)

Tools

EMR systems

Job description

Continuum Hospice and Palliative Care / Shalom Hospice in Washington state seeks a Director of Field Operations to lead field-based hospice services across multiple counties and oversee Clinical Managers and Admission Nurses.

You will partner with Clinical Directors and executives to ensure compliant, high-quality care, staff development, and performance improvement through QAPI initiatives, while promoting patient satisfaction and teamwork.