Hospice Family Services Lead (LICSW) – Impact & Growth

Integritus Healthcare; West Springfield (MA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay

Generous time off

Health insurance

401(k)

Dental

Job summary

Pioneer Valley Hospice & Palliative Care is seeking a Family Support Services Supervisor in Massachusetts. The role coordinates social work, chaplaincy, bereavement, and volunteer services, ensuring alignment with the plan of care and regulatory standards.

You will lead a multidisciplinary team, develop program objectives, and drive quality improvement while maintaining strong relationships with patients, families, and community resources.

Qualifications

• MSW from CSWE-accredited program.
• Massachusetts LICSW licensure or eligibility.
• Strong communication and organizational skills.

Responsibilities

• Supervise and coordinate the Family Support Services Department.
• Develop objectives, policies, procedures, and job descriptions.
• Ensure services align with plan of care and standards.
• Oversee regulatory compliance and documentation quality.
• Lead care coordination with clinical service providers.
• Recruit, onboard, and evaluate department staff.

Skills

Verbal communication

Written communication

Organizational skills

Autonomy

Problem solving

Education

Master’s in Social Work (MSW)

Job description

Pioneer Valley Hospice & Palliative Care is seeking a Family Support Services Supervisor in Massachusetts. The role coordinates social work, chaplaincy, bereavement, and volunteer services, ensuring alignment with the plan of care and regulatory standards.

You will lead a multidisciplinary team, develop program objectives, and drive quality improvement while maintaining strong relationships with patients, families, and community resources.