Hospice Community Outreach Specialist

BrightSpring Health Services; Olive Branch (MS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending (up

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Spring Valley Hospice in Olive Branch, MS is seeking a Community Liaison to promote hospice services to hospitals, clinics, and senior care facilities. You will build referrals, attend events, and engage healthcare professionals to ensure timely patient access to compassionate care.

You will track outreach in our CRM, share market insights, and educate families and professionals on hospice benefits while coordinating with the care team for smooth referrals and quality care.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver's license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare software.
• Excellent analytical and problem-solving skills.
• Organizational and time management skills.
• Ability to work independently and with others.
• Demonstrates high customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the brand.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with the care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Healthcare marketing

Interpersonal skills

Communication

Analytical thinking

Time management

Independence

Professionalism

Customer service

Tools

Healthcare software

Job description

Spring Valley Hospice in Olive Branch, MS is seeking a Community Liaison to promote hospice services to hospitals, clinics, and senior care facilities. You will build referrals, attend events, and engage healthcare professionals to ensure timely patient access to compassionate care.

You will track outreach in our CRM, share market insights, and educate families and professionals on hospice benefits while coordinating with the care team for smooth referrals and quality care.