Community Liaison - Hospice

BrightSpring Health Services; Olive Branch (MS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending (up

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Spring Valley Hospice in Olive Branch, MS is seeking a Community Liaison to promote hospice services to hospitals, clinics, and senior care facilities. You will build referrals, attend events, and engage healthcare professionals to ensure timely patient access to compassionate care.

You will track outreach in our CRM, share market insights, and educate families and professionals on hospice benefits while coordinating with the care team for smooth referrals and quality care.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver's license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare software.
• Excellent analytical and problem-solving skills.
• Organizational and time management skills.
• Ability to work independently and with others.
• Demonstrates high customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the brand.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with the care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Healthcare marketing

Interpersonal skills

Communication

Analytical thinking

Time management

Independence

Professionalism

Customer service

Tools

Healthcare software

Job description

Our Company

Spring Valley Hospice

Overview

Office Location: Olive Branch, MSCoverage area: Olive Branch

Schedule: FT

Are you passionate about connecting people to compassionate care? Spring Valley Hospice is seeking a Community Liaison in Olive Branch, MSthat will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community?

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self-learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Qualifications

• 2+ years health care marketing experience

• Current and valid state driver's license

• Proof of auto insurance

• Strong interpersonal and communication skills

• Computer literacy and knowledge of relevant healthcare and administrative software

• Excellent analytical and problem-solving skills

• Organizational and time management skills

• Ability to work independently

• Ability to work closely and professionally with others at all levels of the organization and communities that we serve

• Demonstrates the highest degree of customer service and professionalism

About our Line of Business

Spring Valley Hospice, an affiliate of Adoration Health, focuses on providing hospice care to local patients and their families living. We concentrate on managing a patient’s pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Spring Valley Hospice apart. We believe the quality of life to be as important as length of life. Spring Valley Hospice offers routine home care, respite, general inpatient care, and continuous care. For more information, please visit www.springvalleyhospice.com. Follow us on Facebook and LinkedIn.