Hospice Community Liaison: Outreach & Partnerships

Spring Valley Hospice; Olive Branch (MS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Tuition discounts & reimbursement

Mileage reimbursement

Generous PTO

Job summary

Spring Valley Hospice seeks a Community Liaison in Olive Branch, MS to serve as the face of our organization, promoting hospice services to healthcare professionals, community partners, and families. This role bridges care and community with autonomy and purpose.

You will visit hospitals and clinics, build lasting referral relationships, attend community events, and educate families on hospice benefits while ensuring smooth patient referrals and compliant operations.

Qualifications

• 2+ years health care marketing experience.
• Current and valid state driver's license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Computer literacy and knowledge of relevant healthcare and administrative software.
• Organizational and time management skills.
• Ability to work independently.
• Ability to work closely and professionally with others at all levels of the organization and communities that we serve.
• Demonstrates the highest degree of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our system (CRM).
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Health care marketing

Interpersonal communication

Computer literacy

Time management

Tools

CRM systems

Microsoft Office

Job description

Spring Valley Hospice seeks a Community Liaison in Olive Branch, MS to serve as the face of our organization, promoting hospice services to healthcare professionals, community partners, and families. This role bridges care and community with autonomy and purpose.

You will visit hospitals and clinics, build lasting referral relationships, attend community events, and educate families on hospice benefits while ensuring smooth patient referrals and compliant operations.