Hospice Community Outreach Specialist

Res-Care, Inc.; Forest Lake (MN); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

401(k) with company match

Tuition discounts & reimbursement

Generous PTO

Mileage reimbursement

Wellness programs & discounts

Job summary

Hospice of the Midwest in Forest Lake, MN is seeking a Community Liaison to promote hospice services to hospitals, clinics, and families in the community. You will be the face of our organization, building strong relationships with doctors and nurses and attending events to expand awareness of our care options.

You will manage outreach activities in our CRM, educate families and professionals on hospice benefits, and collaborate with the care team to ensure smooth referrals and high-quality

Qualifications

• 2+ years health care marketing experience
• Current and valid state driver’s license
• Proof of auto insurance
• Strong interpersonal and communication skills
• Computer literacy and knowledge of relevant healthcare and administrative software
• Excellent analytical and problem-solving skills
• Organizational and time management skills
• Ability to work independently
• Ability to work closely and professionally with others at all levels of the organization and communities that we serve
• Demonstrates the highest degree of customer service and professionalism

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services
• Build strong, ongoing relationships with doctors, nurses, and referral partners
• Attend community events to raise awareness and represent our brand
• Track and manage outreach activity in our CRM system
• Use market insights to plan and improve outreach efforts
• Educate families and professionals on hospice benefits and how we can help
• Work with our care team to ensure smooth patient referrals and quality care
• Stay current on hospice care through training and self-learning
• Complete reports, documentation, and other admin tasks on time
• Follow all healthcare rules and regulations

Skills

Strong interpersonal and communication

Excellent analytical and problem‑solv

Organizational and time management

Ability to work independently

Ability to work with teams

Computer literacy and healthcare admin

Tools

CRM system

Job description

Hospice of the Midwest in Forest Lake, MN is seeking a Community Liaison to promote hospice services to hospitals, clinics, and families in the community. You will be the face of our organization, building strong relationships with doctors and nurses and attending events to expand awareness of our care options.

You will manage outreach activities in our CRM, educate families and professionals on hospice benefits, and collaborate with the care team to ensure smooth referrals and high-quality